High-Quality Practices
Put AI to work where it can reduce manual effort, improve access to information, or support better decisions. Start with a defined use case and measure the result against the current process.
Put AI to work where it can reduce manual effort, improve access to information, or support better decisions. Start with a defined use case and measure the result against the current process.
Identify the audience, the task, and the constraints before selecting a product or approach. Compare alternatives using the same requirements and test uncertain assumptions on a small scale.
Put AI to work where it can reduce manual effort, improve access to information, or support better decisions. Start with a defined use case and measure the result against the current process.
Identify the audience, the task, and the constraints before selecting a product or approach. Compare alternatives using the same requirements and test uncertain assumptions on a small scale.
Define customer, operator, and driver workflows, including location updates, availability, payment states, and cancellations. Test poor connectivity and disputed status changes before expanding the service area.
Inventory dependencies, important workflows, and migration risks. Protect existing behavior with targeted checks, move the highest-value area first, and keep a rollback or coexistence plan until the replacement is proven.
Put AI to work where it can reduce manual effort, improve access to information, or support better decisions. Start with a defined use case and measure the result against the current process.
Identify repetitive tasks, define the exceptions, and keep people in control of consequential actions.
Connect approved information sources, manage access, and make answers traceable to the material used.